Privacy Policy
Privacy Policy – Teach Nua
At Teach Nua, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.
Teach Nua complies with the General Data Protection Regulation (GDPR) and all applicable Irish and EU data protection laws.
This policy is effective from 4 March 2026 and may be updated from time to time.
1. Information We May Collect
We may collect and process the following personal information:
- Your name
- Contact telephone numbers (including mobile)
- Email address
- Information you provide by filling in forms on our website
- Details of your visits to our website and any interactions or transactions carried out
- Information provided when you request information, submit enquiries, provide feedback, or report a problem
We may also collect personal information where you voluntarily participate in competitions, promotions, or surveys run by Teach Nua.
No personal information is collected without your consent.
2. How We Use Your Personal Information
We use your personal information for the following purposes:
- To respond to enquiries or requests you submit through the website
- To provide services or information you have requested
- To communicate with you by email, phone, or text where appropriate
- To improve our services and website functionality
- To inform you about products, services, or updates that may be relevant to you (where consent has been provided)
- To comply with legal and regulatory obligations
If you are simply browsing our website, please refer to our Cookie Policy for information on how data is collected via cookies.
Personal data is retained only for as long as reasonably necessary to fulfil the purpose for which it was collected.
3. What We Do With the Information We Gather
We require this information to better understand your needs and provide a high-quality service. Specifically, we may use your data for:
- Internal record-keeping
- Service improvement and development
- Periodic communications about updates, services, or relevant information
- Market research (contact may be made by email or phone, where consent allows)
- Customising website content based on user interests
4. Where Your Data Is Stored
Your personal data may be securely stored using the following systems:
- [Google] – e.g. customer management or project collaboration tools
- [Google] – secure cloud-based file storage
- Secure backup systems with restricted access
All storage solutions used by Teach Nua are GDPR-compliant and access is limited to authorised personnel only.
5. Data Retention Policy
Teach Nua retains personal data only for as long as necessary for legitimate legal or business purposes, including:
- Providing services
- Meeting contractual obligations
Complying with legal and regulatory requirements
Once personal data is no longer required, it is securely deleted or destroyed.
If you would like further information about our data retention practices, please contact us using the details below.
6. How We Destroy Data
When personal data reaches the end of its retention period:
- Electronic data is securely deleted or permanently erased from all relevant systems and backups
- Hard copy records (if any) are securely shredded or disposed of
Teach Nua does not retain unnecessary physical copies of personal data.
7. Third Parties
We do not sell, distribute, or lease your personal information to third parties.
Your personal data will only be shared where:
- You have given explicit consent
- It is necessary to provide a requested service
- We are legally required to do so
Where third-party service providers are used (e.g. email marketing platforms or hosting providers), they act as data processors and are required to comply with GDPR.
8. Security of Your Data
We take appropriate technical and organisational measures to safeguard your personal data, including physical, electronic, and managerial security procedures.
While we take every reasonable step to protect your data, no method of transmission over the internet is completely secure. Any data you transmit to our website is done at your own risk. Once received, we apply strict security measures to prevent unauthorised access.
9. Updating This Privacy Policy
Teach Nua may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website following updates constitutes acceptance of the revised policy.
10. Your Rights Under GDPR
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Restrict processing of your data
- Request data portability
- Object to processing of your data
These rights may be subject to certain legal limitations or obligations.
To exercise any of these rights, please contact us using the details below.
11. Right to Lodge a Complaint
If you have concerns about how Teach Nua processes your personal data, please contact us first and we will do our best to resolve the issue.
You also have the right to lodge a complaint with the relevant data protection authority.
In Ireland, this is:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Website: www.dataprotection.ie
12. How to Opt Out
You may opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly using the details below
13. Contacting Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:
Email: info@teach-nua.ie
Postal Address:
St Brendan’s Road, Tralee, Co. Kerry, V92 H5F2
14. Data Controller / Data Protection Officer
Data Controller: Teach Nua